Support

Help getting the most out of ACtion Media Player TV.

Getting started

ACtion Media Player TV is a player — connect it to the media service you already use:

Frequently asked questions

Does ACtion Media Player TV come with channels?

No. It's a media player only. You bring your own media service. ACtion Media Player TV does not include, sell or stream any content of its own.

Which providers are compatible?

Any service that gives you a server address with a username and password, or a MAC portal address. If yours does, ACtion Media Player TV should be able to connect.

Is ACtion Media Player TV a subscription?

No — it's a one-time purchase. After a 7-day free trial you unlock ACtion Media Player TV permanently with a single €9.99 + VAT payment on our website (secure checkout by Pocketsflow). Nothing renews and there's nothing to cancel.

What happens after the free trial?

New users get a 7-day free trial with every feature unlocked. When it ends, unlock lifetime access with a one-time €9.99 + VAT payment (VAT depends on your country). Buy it anytime from the paywall or Settings → "Unlock Lifetime".

Troubleshooting

"Can't connect" or no channels load

"Detect" doesn't fill the MAC address

Black screen after switching apps

Buffering or playback stutters

Playback won't start on a specific stream

Contact us

Still stuck? We're happy to help. Email [email protected] and include:

Email support